We’re pleased to announce that the position has been successfully filled. However, our quest for talent never ends. If you’re interested in exploring future opportunities, please don’t hesitate to reach out to Lucia today.
In the ever-evolving landscape of technology, Laird is at the forefront of innovation with the introduction of an AI-powered voicebot. Designed to provide a seamless 24/7 service to clients and the repair industry supply chains, this cutting-edge solution aims to advance their already award-winning customer support. Laird’s voicebot, integrated into their smart database platform Swiftcase,…
To be competitive means giving a superior service & product, offering the best value and / or giving added value items, so how does tech help this? Efficiency & Accuracy Technology allows us to streamline our processes, meaning we can offer great value to our clients. For example we use a series of automation routines…
We’re delighted to announce another upgrade for our clients in the form of a regular case update. Volume clients can now request a daily or weekly update on the status of all of their work in progress. Waiting on information is the main cause of delayed reports, and with key-to-key times so critical, it’s vital…
For 21 years we’ve produced reports on crashed cars. We still do. But for the last few years our clients have got so much more from us. Generally this was not a case of the client demanding, often they didn’t know how much extra we could give them, more us communicating about their pain points….
Imagine if Covid had hit in the Eighties or Nineties, with the internet in its sluggish infancy, with little uptake by the UK’s businesses. People would have been panic buying thermal paper rolls for fax machines, not loo roll! More importantly for the claims process, imagine how slow (& unreliable) everything would be with only…
Laird Assessors launch next-gen web portal with extended functionality and greater speed than ever. We are delighted to announce our new upgraded portal has now launched aimed at making their clients, vehicle drivers, suppliers; indeed anyone with approved access to the case’s lives easier. Extended functionality creates a better user experience, which accessing Swiftcase directly allows…