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laird assessors leading independent automotive experts witness services accident damage reports post repair inspections pre purchase inspection desktop reports reconstruction diminution of value vehicle valuations injury photography criminal specialist vehicles first notification of loss FNOL classic car total loss solutions repair network management audatex estimate request bespoke transport for london translation interpretation swiftcase

HITL

Human Insight, AI Power
Customer Service | technology

Human Insight, AI Power

ByNik Laird 18 July 202518 July 2025

Director Nik Ellis talks to Modern Insurance Magazine about how AI has helped reshape Laird, allowing the team to focus on their core expertise: “We believe that technology should work for people, not the other way around.  Like many professionals in the claims and insurance sectors, we entered this industry to apply assessing expertise, solve…

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  • Home
  • Services
  • Our Company
    • About
    • People
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    • Engineer Academy
    • Cars & Motoring Magazine
  • News
  • Contact
    • I am a business
    • I am a private client
  • Client Portal