Laird has always embodied contemporaneous technology, so we were keen to embrace the myriad of new artificial intelligence technologies that came to the market in 2023. Here’s a summary of how far we’ve come and our plans to embrace AI further in 2024: In the last year, Laird introduced AI to read incoming instructions from…
In the ever-evolving landscape of technology, Laird is at the forefront of innovation with the introduction of an AI-powered voicebot. Designed to provide a seamless 24/7 service to clients and the repair industry supply chains, this cutting-edge solution aims to advance their already award-winning customer support. Laird’s voicebot, integrated into their smart database platform Swiftcase,…
To be competitive means giving a superior service & product, offering the best value and / or giving added value items, so how does tech help this? Efficiency & Accuracy Technology allows us to streamline our processes, meaning we can offer great value to our clients. For example we use a series of automation routines…