Director Nik Ellis talks to Modern Insurance Magazine about how AI has helped reshape Laird, allowing the team to focus on their core expertise: “We believe that technology should work for people, not the other way around. Like many professionals in the claims and insurance sectors, we entered this industry to apply assessing expertise, solve…
In a world increasingly shaped by artificial intelligence, there’s a growing misconception that machines are here to replace us. At Laird, we see things differently. We believe that the most powerful results happen when humans and AI work together, not in competition, but in collaboration. This human-AI partnership is often referred to as a symbiotic…
Modern Insurance Magazine speaks to Laird MD, Nik Ellis about their new system upgrades and how they’re spearheading the future of Automotive Intelligence. What exactly is Automotive Intelligence? The term might sound a bit cheesy or unconventional, but it perfectly encapsulates what we do. Rather than merely delivering static PDF reports, we provide real-time data…
In line with further significant upgrades to Swiftcase, we’ve introduced an advanced AI-powered chatbot, expanding its capabilities beyond 24/7 support to include natural language processing and real-time car valuation. This innovation aims to assure policy-holders in determining the value of their vehicles by providing instant access to comparable car advert listings. Natural & Multiple Languages…
At Laird, innovation isn’t just part of what we do, it’s embedded in our DNA. We’re excited to unveil a new suite of upgrades to our Automotive Intelligence services, redefining how vehicle claims are assessed, processed, and resolved in today’s fast-moving, data-driven world. From Static Reports to Real-Time Intelligence The traditional claims process often involves…
Nik Ellis talks to Modern Insurance Magazine about how AI and Automation has Transformed a Linear Supply Chain into a Three-Dimensional Network For many years the claims process has relied on a straightforward path of services; the supply chain. Much like a single-file procession, each link in the chain depended on the next to keep…
The automotive world is changing (as are many industries) thanks to AI. At Laird, we leverage this innovative technology and couple it with engineering expertise to streamline every stage of the supply chain, ensuring a smooth and effective process for all stakeholders. Powered by Swiftcase, and fully customisable, this is how it tends to work:…
In today’s fast-paced business environment, companies must stay ahead of the curve to maintain a competitive edge. Laird Assessors, a firm renowned for its expertise in motor vehicle assessments and engineering services, has done just that, as evidenced by their recent triple nomination at the prestigious Insurance Times Tech & Innovation Awards. Not only was…
The 2024 Insurance Times Tech & Innovation Awards Winners were announced by comedian and author Mark Watson on Thursday, 19th September, at the Royal Lancaster London. As Insurance Times Editor Katie Scott said: “Tonight is all about recognising the partnerships, projects and achievements that pair blue sky thinking with evolving technology to create a new breed of innovative best…
Modern Insurance Magazine sits down with Nik Ellis, Managing Director at Laird, to discuss the recent positive impact of Artificial Intelligence on business operations in the repair sector. Q. Nik, tell me how advanced Artificial Intelligence (AI) is enabling your smart Vehicle Damage Assessment (VDA) services at Laird. The AI we’ve added over the past…