Laird has always embodied contemporaneous technology, so we were keen to embrace the myriad of new artificial intelligence technologies that came to the market in 2023. Here’s a summary of how far we’ve come and our plans to embrace AI further in 2024: In the last year, Laird introduced AI to read incoming instructions from…
We follow the The Association of British Insurers (ABI) Code of Practice for the Categorisation of Motor Vehicle Salvage provides a structured framework for classifying vehicles based on the extent of damage they’ve sustained. This classification ensures that vehicles are appropriately processed post-incident, prioritising public safety and transparency, and placed in their appropriate salvage categories….
In the ever-evolving landscape of technology, Laird is at the forefront of innovation with the introduction of an AI-powered voicebot. Designed to provide a seamless 24/7 service to clients and the repair industry supply chains, this cutting-edge solution aims to advance their already award-winning customer support. Laird’s voicebot, integrated into their smart database platform Swiftcase,…
We’re thrilled to share an exciting development at Laird that is reshaping the landscape of fleet & accident management support services. Our commitment to innovation and efficiency has led us to introduce the latest version of the Smart Image Link. In an era where time is of the essence, we understand the critical need for…
We would like to introduce to you the benefits of using our API (Application Programming Interface) provided by us & powered by Swiftcase, and how it can significantly enhance your operations. Automation: Our API enables automation, reducing the need for manual input. This could be an automatic transfer of report data to your internal systems,…
Enhance Client Experience and Boost Efficiency with Our Cutting-Edge Image App. Image App In today’s fast-paced world, businesses need to stay ahead of the curve to meet their clients’ expectations effectively. Whether you’re in the automotive repair industry, accident management or hire car / fleet provider, an exceptional experience and fast service is paramount. That’s…
We are delighted to announce that three of our team are now fully qualified engineers having recently passed their IMI accredited qualification. Lauren, Becky & Liam have moved through our Engineer’s Academy and now realised their goals of becoming full VDA engineers. MD Nik said, “It’s great to see the Academy producing results and I’m…
Laird Assessors join Industry Insights, the leading name in business consultancy services within the automotive and motor insurance sectors as Associate Engineering Partner. Laird Assessors are the UK’s leading and award-winning independent vehicle experts serving the entire UK from a head office in Heswall on the Wirral, providing a suite of market-leading services ranging from accident…
We were delighted to be asked by Lamborghini to take part in their 60th Anniversary at Silverstone Circuit in an attempt to break a world record for a collective of Lambos. We met up with several customers from H.R.Owen’s Lamborghini Manchester & drove in convoy to the Formula One circuit to be met by a…
Historic Time-Consuming Process for Engineering Liaison Teams is Now a Thing of the Past Historically, the engineering liaison team spent a significant amount of time chasing clients for images and bodyshops for estimates, as well as ensuring this information was relayed to instructing principals. However, with the recent development of further AI-powered automation from Laird’s…