Sign on the Line Increase!

Sign on the Line, the new venture by existing Legal Services provider Laird Assessors, has seen the number of instructions increase from law firms for the request of interpreters and translation of legal documents. Pippa Saunders, Client Services Manager, believes this is due to solicitors having to work harder to provide the optimum service to…

Transport Select Committee whiplash report gains DAS support

Rejecting the Ministry of Justice recommendation to raise the threshold for cases dealt with in the small claims court from £1,000 to £5,000, would – as the Committee rightly pointed out – not only limit access to justice, but would also lead to a claimant facing the prospect of having to run a substantial claim…

LeO bids to open doors to clients of unregulated legal services providers

The Legal Ombudsman (LeO) has today begun a debate over whether its remit should be widened to capture complaints against the 130,000 unregulated providers who deliver legal services. It has also raised the prospect of LeO becoming the complaints body for a wide range of professionals where no alternative dispute resolution (ADR) scheme currently exists,…