Valuing a vehicle isn’t tricky. There’s some great industry data out there & often plenty of adverts for similar cars for comparison. The biggest issue is that the owner often doesn’t realise how much their car diminishes in value over the months and years. The finance owed could be more than the car’s worth. Spending…
Code of Conduct for the Development, Implementation, and Use of Artificial Intelligence (AI) in Claims Laird have taken a keen interest from the start & have assisted in discussions surrounding the compilation of this code to guide the use of AI in the claims industry. MD Nik Ellis said, “We’ve been benefiting from AI and…
Laird has always embodied contemporaneous technology, so we were keen to embrace the myriad of new artificial intelligence technologies that came to the market in 2023. Here’s a summary of how far we’ve come and our plans to embrace AI further in 2024: In the last year, Laird introduced AI to read incoming instructions from…
We’re thrilled to share an exciting development at Laird that is reshaping the landscape of fleet & accident management support services. Our commitment to innovation and efficiency has led us to introduce the latest version of the Smart Image Link. In an era where time is of the essence, we understand the critical need for…
We would like to introduce to you the benefits of using our API (Application Programming Interface) provided by us & powered by Swiftcase, and how it can significantly enhance your operations. Automation: Our API enables automation, reducing the need for manual input. This could be an automatic transfer of report data to your internal systems,…
Enhance Client Experience and Boost Efficiency with Our Cutting-Edge Image App. Image App In today’s fast-paced world, businesses need to stay ahead of the curve to meet their clients’ expectations effectively. Whether you’re in the automotive repair industry, accident management or hire car / fleet provider, an exceptional experience and fast service is paramount. That’s…
Historic Time-Consuming Process for Engineering Liaison Teams is Now a Thing of the Past Historically, the engineering liaison team spent a significant amount of time chasing clients for images and bodyshops for estimates, as well as ensuring this information was relayed to instructing principals. However, with the recent development of further AI-powered automation from Laird’s…
To be competitive means giving a superior service & product, offering the best value and / or giving added value items, so how does tech help this? Efficiency & Accuracy Technology allows us to streamline our processes, meaning we can offer great value to our clients. For example we use a series of automation routines…
We’re delighted to announce another upgrade for our clients in the form of a regular case update. Volume clients can now request a daily or weekly update on the status of all of their work in progress. Waiting on information is the main cause of delayed reports, and with key-to-key times so critical, it’s vital…
We’re delighted to announce that we’ve been shortlisted in the Modern Law Awards in the Best Use of Technology We’ve been nominated for Modern Law’s 23rd Annual Awards due to the exceptional support we’ve provided to the automotive industry and the unique ways we’ve found to solve its problems. We have accomplished a lot in…