In line with further significant upgrades to Swiftcase, we’ve introduced an advanced AI-powered chatbot, expanding its capabilities beyond 24/7 support to include natural language processing and real-time car valuation. This innovation aims to assure policy-holders in determining the value of their vehicles by providing instant access to comparable car advert listings. Natural & Multiple Languages…
Welcome to the Future of Bodyshop Interaction At Laird, we’re always at the forefront of technology, striving to enhance every part of the vehicle claims process. Our Bodyshop Interaction Hub isn’t just a system; it’s the next step in streamlining communication and collaboration between accident management companies, insurers, bodyshops, and customers. By leveraging advanced AI…
Why Laird Is the Best Place to Work As the founder and MD of Laird Assessors, I couldn’t be more proud of our incredible team. We’ve been nominated for Best Place to Work at the 2025 Modern Claims Awards, and this recognition truly reflects the culture we’ve worked hard to build. It’s not just about…
Nik Ellis talks to Modern Insurance Magazine about how AI and Automation has Transformed a Linear Supply Chain into a Three-Dimensional Network For many years the claims process has relied on a straightforward path of services; the supply chain. Much like a single-file procession, each link in the chain depended on the next to keep…
We are incredibly proud to be nominated for two awards, the ‘Supporting the Industry’ award and for ‘Best Place to Work’ at the Modern Claims Awards 2025. The Supporting the Industry award is a testament to our unwavering commitment to the claims industry and the vital role we play in keeping the supply chain running efficiently….
The automotive world is changing (as are many industries) thanks to AI. At Laird, we leverage this innovative technology and couple it with engineering expertise to streamline every stage of the supply chain, ensuring a smooth and effective process for all stakeholders. Powered by Swiftcase, and fully customisable, this is how it tends to work:…