MD Nik Ellis speaks to Modern Insurance Magazine about issues facing the industry for 2023. How can advancements in the integration of technology provide smart solutions to the accident repair industry and streamline the process of a Credit Hire claim? Integration allows collaboration, control and automation. It has become embedded in every process, from cradle…
How can the use of recycled “green parts” effect the resilience and flexibility of the repair industry supply chain? This year has seen an unprecedented change for car & van sales. The supply of new vehicles has suffered more this year than any period since the war. A perfect storm combining production issues from closed factories due to Covid,…
Desktop Virtual Inspections The single biggest move we’ve made in terms of environmental responsibility is to educate the industry about the benefits of desktop reports. Historically an engineer was deployed to travel to each & every damaged car; at the height of these physical inspections, we travelled close to half a million miles a year. …
We’re delighted to welcome Monika & Chris to our desktop engineer team. As part of our growth plans and post COVID we are seeing a significant increase in desktop assessments throughout the legal, claims and insurance industry. As part of our holistic suite of services to these industries we have recruited Chris and Monika to…
The Modern Car The Automotive world has seen an exponential increase in the sheer amount of technology utilised in modern cars. Steel has been replaced with carbon fibre, aluminium & composite plastics, manufacturing plants now have robots printing in 3D, parts unimaginable just a few years ago. Stronger, lighter, more controllable materials to increase fuel…
Growth for the Desktop Engineering Team Lockdown & tier restrictions have had one positive effect on Laird insofar as we’ve seen an increasing number of clients taking advantage of the various digital ways of providing automotive reports & other solutions. The most obvious is the desktop report; whilst working & effective since the early Nineties,…
We’re delighted to celebrate (virtually) one of our finest engineers, Nikki Harbron, for reaching their 10th year anniversary with Laird. On behalf of everyone at Laird we would like to share our huge congratulations and thanks to Nikki for a decade of hard work, development with a few laughs along the way. This week marks…
Imagine if Covid had hit in the Eighties or Nineties, with the internet in its sluggish infancy, with little uptake by the UK’s businesses. People would have been panic buying thermal paper rolls for fax machines, not loo roll! More importantly for the claims process, imagine how slow (& unreliable) everything would be with only…
By Nik Ellis Expert Witnesses have transitioned towards virtual examinations through video calls and video conferencing rather than face to face appointments, but what are the positive & negative effects? We’ve been rattling on about virtual assessments & examinations since we helped BT trial their RVI (Remote Video Inspections) system back in 1995. We used…
By Nik Ellis When lockdown first kicked in at the start of last year, we packed up our office, watered the plants, emptied the fridges & went home. I think we lost about an hour that day before we were back up & running as fortunately the software we use, Swiftcase is cloud based. It…